FAQs

FREQUENTLY ASKED QUESTIONS

  What currency are the prices do see in the site?
 

All prices are in USD.

 ➜ How many days it takes for an order to arrive?

Depending on our demand, we offer two types of shipping: Free Shipping (3-5 business days) and Pre-Paid Shipping for 14.99 (1-2 business days). When you place your order, we will provide you a tracking number. Where you can check all the information regarding your order.

➜ How can I track my package?

Get all the information of your package by using your tracking number on our

section "TRACK YOUR PACKAGE"

➜ Do you offer guarantee on your products?

We assure the product quality and functionalities on our smartwatch. If the product doesn't meet your expectations, you can always contact us and return it for free.

➜ How can I contact Carbinox?

We're working 24/7 to satisfy your requirements, please send us an e-mail to info@shopcarbinox.com and we'll back to you as soon as we can.